DMA: How the European Union is changing the landscape of online reviews

par Marion Desforges | Avr 4, 2024 | Analyse, E-réputation

10 marketing opportunities to develop with your customer feedback

par Marion Desforges | Déc 15, 2023 | Analyse, Feedback Management, Fidélisation

Sentiment analysis with semantics: understanding customer emotions

par Marion Desforges | Sep 8, 2023 | Analyse

How can you prioritize corrective actions and improve your customers' experience?

par Fabien HOURI | Mai 12, 2023 | Feedback Management, Analyse

Emotion in the customer experience, a major trend at the Stratégies Clients trade show

par Marion Desforges | Avr 27, 2023 | Analyse, Expérience client

Optimization of reporting dashboard or report how to manage?

par Marion Desforges | Mai 10, 2021 | Analyse