SatisFactory and ConsumerLab join forces to become the leader in Customer Feedback Management

by Marion Desforges | Feb 14, 2024 | Feedback Management

10 marketing opportunities to develop with your customer feedback

by Marion Desforges | Dec 15, 2023 | Loyalty, Analysis, Feedback Management

Listening to the voice of the customer: The art of understanding, satisfying and convincing

by Marion Desforges | Nov 12, 2023 | Feedback Management

Customer experience issues in the insurance industry: keys to overcoming challenges and standing out from the crowd

by Marion Desforges | June 29, 2023 | Feedback Management, Customer Experience

The power of employee satisfaction: a lever for customer satisfaction

by Fabien HOURI | June 12, 2023 | Feedback Management, Loyalty

How can you prioritize corrective actions and improve your customers' experience?

by Fabien HOURI | May 12, 2023 | Analysis, Feedback Management