
Cet article vous a plu ?
Partagez le sur les réseaux sociaux :
Suggested news
Concevoir un email d’invitation pour une enquête de satisfaction
Vous souhaitez mesurer la satisfaction de vos clients par rapport à vos produits ou services ? Et comme la majorité des marques vous souhaitez utiliser le canal email, moins cher mais relativement encombré aujourd'hui, pour cela, il faut vous démarquer et capter l'attention de vos clients pour recueillir leur feedback.
Mercredi 2 juillet 2025
Omnichannel remains the major challenge for customer relations in 2024
In 2024, customer relationship management faces a major challenge: omnichannel customer feedback. While many companies were once content to use just a few channels to assess their customer experience, changing purchasing behavior and the digital transformation of society have forced brands to adapt.
Mardi 23 janvier 2024
10 marketing opportunities to develop with your customer feedback
Customer satisfaction is at the heart of every successful business. However, collecting and analyzing customer feedback is not only a means of improving the customer experience, it also represents a goldmine for the marketing department.
Vendredi 15 décembre 2023